PLAYBOOK
Restaurantology®
SaaS Churn Guide
Sales Ops tactics and CRM recommendations to help track restaurant tech software attrition at enterprise scale.
This playbook is designed to provide valuable insights and proven strategies for B2B professionals who are building or refining Software-as-a-Service (SaaS) churn tracking for companies that primarily—but perhaps not exclusively—target restaurants.
This playbook covers the following key topics:
Part 1 – Aligning how we talk about churn
Part 2 – Tailoring Salesforce for churn tracking
Part 3 – Building reports for churn tracking
Part 4 – Turning churn insights into action
