Last Updated: August 25, 2022

Restaurantology, LLC (“we” or “our” or “Restaurantology”) value our relationship with all Visitors and Members (“you” or “your”) of our Site (as defined below) and your privacy. This privacy policy (this “Privacy Policy”) explains how and why we handle information shared via Restaurantology, associated sites, forums, channels and any other app we provide (collectively, our “Site”). This privacy policy is part of our Terms of Use, which is incorporated herein by reference. When you use Restaurantology, you are agreeing to this privacy policy and our Terms of Use. If you do not agree with this privacy policy or our Terms of Use, please do not use our Site. Any capitalized terms not defined in this Privacy Policy shall be given the meaning subscribed to them in the Terms of Use. 

1. Information We Collect

We collect information about you directly from you and from third-parties, as well as automatically through your use of the Site.

• (A) Information We Collect Directly from You. The information we collect from you depends on how you use our Site. When you register, we collect your name, email address, password, and any additional information you choose to give us. We may also collect your payment information through our third-party payment processor and information when you contact us.
• (B) Information We Collect from Third-parties. We also collect information about you from third-parties, such as organizations you are associated with or with which you collaborate. For example, we collect information about you from third-parties in connection with you joining their organization on our Site or collaborating with them, such as your name, email addresses, titles, roles and other information these third-parties provide us. We may also collect information on how you are using the Site in the context of such organization or third-parties and provide that information to the organization you are associated with or with which you are collaborating as described under Section 3 below.
• (C) Information We Collect from Social Networks. Our Site includes social media features, such as the “Share This” button. These features may collect your IP address, which pages you are visiting on our site and set a technical cookie to enable the features to function properly. They are either hosted by a third-party or hosted directly on our Site. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the respective companies providing them. We store the information that we receive from social networks with other information that we collect from you or receive about you. We do not collect or access your third-party social network passwords. Any third-party social networking site controls the information it collects from you. For information about how they may use and disclose your information, including any information you make public, please consult their respective privacy policies. We have no control over how any third-party site uses or discloses the personal information it collects about you.
• (D) Information We Collect Automatically. We automatically collect the following information about your use of our Site through cookies, web beacons, and other technologies: your domain name; your browser type and operating system; web pages you view; links you click; your IP address; the length of time you visit or use our Site; and the referring URL, or the webpage that led you to our Site. We may combine this information with other information that we have collected under Section 1(A). Please see the Section 5 below for more information.

2. Use of Information

We use your information for a variety of purposes, including:

• (A) Customer service. We use your information for customer service purposes, including to provide services to you; to provide you with technical support, or other similar purposes; and to establish and update your customer account.
• (B) Marketing. We use your information for marketing purposes, including to provide you with special offers, promotions, news, and newsletters; to contact you about products we think may interest you; and for other marketing, advertising, and promotional purposes. We also may use the information that we learn about you to assist us in advertising our services on third-party websites.
• (C) Business. We use information we collect for business development purposes, including in presentations, blogs and papers we publish.
• (D) Administration. We use your information for administrative purposes, including to help us better understand how our Members and Visitors use and access Restaurantology; to provide reports to prospective partners, service providers, regulators, and others; to implement and maintain security, anti-piracy, fraud prevention, and other services designed to protect you and us; to enforce this privacy policy, our Terms of Use, and other policies.
• (E) Research and development. We use your information for research and development purposes, including to improve our Site, services, and Member and Visitor experience; to understand our Member and Visitor demographics; and for other research and analytical purposes.
• (F) Legal compliance. We use your information to comply with applicable legal or regulatory obligations, including to respond to a subpoena or court order; to cooperate with law enforcement or other governmental investigations; and as part of legal proceedings.
• (G) Protection of us and others. We use your information where we believe it is necessary to protect us and others.

3. Sharing of Information

We may share your information in the following ways:

• (A) Business transfers. We may share your information with another entity if we are acquired by or merged with another legal entity, if substantially all of our assets are sold or transferred to another legal entity, as part of a bankruptcy proceeding, or as part of a similar transfer of assets.
• (B) Program and Content Partners. We may choose to work with third parties to develop white papers or other content and to sponsor events, like webinars or conferences. If you access this content or sign up for an event, we will share the information you provide to access the content or event with these third-party partners and sponsors. These third parties may use your information to contact you, including for their own marketing purposes.
• (C) Integrations. We may offer Members the ability to use, at the Member’s discretion, certain third-party services to enhance use of the Site (“Integrations”). When you use an Integration, we may share your information with the provider of the Integration you use. We are not responsible for how the provider of the Integration may collect, use and share your information.
• (D) Reports. We may share your information with the owner or administrator of any organization you belong to on our Site. This information includes your name, when and what activities you are conducting on our Site related to that organization. Those owners or administrators determine their own policies regarding storage, access, modification, deletion, sharing and retention of your information which may apply to your use of our Site, and we do not control how they choose to share or disclose your information. We recommend that you check with those owners or administrators about their policies and settings.
• (E) Customer service. We may share your information with the owner or administrator of any organization you belong to on our Site for customer service purposes, including to resolve service issues; to provide you with technical support, or other similar purposes; and to establish and update your customer account.
• (F) In response to legal process. We may share your information when we believe it is appropriate to comply with the law or a regulatory requirement.
• (G) To protect us and others. We may share your information where we believe it is necessary to:
  
  • i. prevent or investigate a possible crime, such as fraud or identity theft
  • ii. to enforce a contract
  • iii. to protect our and the legal rights of others, our Site, or safety of you, Restaurantology, any eventual corporate relatives, and our employees, clients, partners, agents, other Members and Visitors, or the public in general
  • iv. to enforce our Terms of Use or this Privacy Policy
  • v. to monitor and remediate security issues
• (H) Aggregate and De-Identified Information. We may share aggregate or de-identified information about Members with third-parties for marketing, advertising, research, training or similar purposes.
• (I) Third-Party Payment Processor. When you submit your payment information, you are authorizing Stripe, our third-party payment processor, to collect, retain, use and disclose the information you provide as part of that process as well as the information Stripe collects from you using cookies or other similar means. Stripe agrees to use that information in accordance with its respective privacy policy located at https://stripe.com/privacy.

4. Your Rights and Choices

You have certain choices regarding the information we collect, use and disclose about you. For example, you may:

• (A) Request to modify the personal information you submitted to us. If you have created an account on our Site, you may modify the personal information you submitted to us through your “Account” page on our Site.
• (B) Opt out of promotional email communications. You may opt out of promotional emails by clicking on the unsubscribe link in the email.
• (C) Delete locally saved information. You may choose to delete your local navigation history through the “Settings” page on our Site.
• (D) Deactivate your account. If you have an account with us, you may deactivate your account by submitting your request through the “Account” page on our Site. When you deactivate your account, we delete your account and any related information associated with your account, such as stored search history, credit usage, and profiles you were following. If you have created an Organization on our Site with Members, that Organization will remain on our Site after you have deactivated your account. If there are no Members in your Organization, we will delete that Organization.

5. Cookies and Tracking

We use cookies and other mechanisms to track information about your use and access of our Site. We may combine this information with other information we collect about you, including personal information.

• (A) Cookies. We may use cookies to track Visitor and Member activities on our Site, such as the web pages you view and time you spend on our Site. You have the option and ability to disable cookies on your web browser. Visitors to our Site who disable cookies may not be able to browse certain areas of our Site. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The “Help” portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Note that if you get a new computer, install a new browser, erase or otherwise alter your browser’s cookie file (including upgrading your browser) you may also clear out any opt-out cookie.
• (B) Embedded Scripts. We use embedded scripts, which is code designed to collect information about how Visitors and Members interact with a website, such as the website which linked them to our Site.
• (C) Third-Party Analytics. We use service providers, such as Google Analytics, among others, to evaluate the access and use of our Site. We also may use other analytic means to evaluate our Site. We use these tools to help us improve our services, performance and Visitor and Member experiences. These entities may use cookies and other tracking technologies to perform their services. To review how Google Analytics collects and processes data, see https://www.google.com/intl/en/policies/privacy/.
• (D) Do Not Track. Our Site does not respond to Do Not Track signals, but we do not track your activities once you leave our Site. You may disable certain tracking as discussed in Section 5 (e.g., by disabling cookies).

6. Third-Party Links

Our Site contains links to non-Restaurantology websites. Any access to and use of such non-Restaurantology websites are not governed by this Privacy Policy.

7. International Transfers of Information

If you are located anywhere outside of the United States, please be aware that information we collect about you, including personal information, will be transferred to, processed and stored in the United States.
Because we are a U.S.-based company, U.S. governmental agencies, courts, or law enforcement may be able to access or obtain your personal information (for example, in response to a court order) or personal information contained in your Submissions to a private side of our Site. By accessing or using Restaurantology, you consent to the transfer, processing, and storage of your information, including personal information, in the United States.

8. Children

Our Site is for general audiences and is not targeted to children. We do not knowingly collect any personal information from children younger than the age of 13. If you learn that your minor child has provided us with personal information without your consent, please contact us.

9. Security

We have taken steps to help protect the information we collect about you on our Site. We maintain organizational, technical and administrative measures designed to protect your information covered by this Policy against unauthorized access, destruction, loss, alteration or misuse. However, no data security measures can guarantee security. Your information is only accessed by a limited number of personnel who need access to the information to perform their duties for Restaurantology. Please note that we cannot 100% guarantee the security of any information we have collected about you on our Site, and your access or use of Restaurantology indicates that you understand and accept this risk.
You should take steps to protect your account by, among other things, choosing a strong password that nobody else knows or can easily guess and keeping your log-in and password information private. If you have any reason to believe that your interaction with us or the Site is no longer secure, please contact us immediately. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
We retain your information as long as we are providing the Services to you or your Organization or business (as applicable) or for a period during which we reasonably anticipate providing the Services. Even after we stop providing the Services directly to you or your Organization or business, and even if you cancel your Subscription or close your account with us, we retain your information in order to comply with our legal and regulatory obligations. We also may keep personal data to comply with our tax, accounting, and financial reporting obligations and where data retention is required by our third-party payment processor. In cases where we retain your personal information, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law.

10. Your California Privacy Rights

• (A) Under California’s “Shine the Light” law, Visitors and Members of our Site who are California residents can request information about the types of personal information (if any) shared by us with third-parties (if any) for “Direct Marketing Purposes” within the preceding calendar year, as well as the names and addresses of those third-parties. “Direct Marketing Purposes” means the use of certain types of personal information to solicit or induce a purchase, rental, lease, or exchange of products, goods, property, or services directly to you.
• (B) If you are a California resident, you may email your request to support@restaurantology.io. Please (i) put “California Privacy Information Request” in the subject line and in the body of your message and (ii) state that you are a California resident and provide your California address. You may make one (1) request per calendar year.
  
• (C) Please note that we may take thirty (30) days to respond to your request. Please also be aware that California’s “Shine the Light” law only applies to certain types of personal information and only those types of personal information covered by the law will be included in our response.
  

11. Changes to this Privacy Notice

This Privacy Policy will be updated from time to time. Changes to this Privacy Policy will go into effect when posted and will only apply to information collected on and after the last updated date of the revised Privacy Policy. If revisions to this Privacy Policy materially affect how we use personal information that we collected from you prior to the date of the revised Privacy Policy, we will obtain your consent for any new uses or sharing of your personal information. We will post any updated Privacy Policy to our Site.

12. Contact

By email: support@restaurantology.io

By mail:
Restaurantology, LLC
PO BOX 835098
Richardson, TX 75083